Terms and Conditions


  • Payment is to be made in full before you attend your course. 
  • Booking can be made online through our website or within the workshop itself using our card machine. If booking online you will then receive a confirmation email to confirm your booking date and time. The week of your course whether you booked online or in person at the workshop, you will receive a reminder email and full details for your day. 
  • Please aim to arrive on time, it is very disruptive for other students if you miss the vital initial stages of a class, such as health and safety inductions and the initial demonstrations. If you are an hour late, the tutor maintains the right to turn you away from the class if it will be too disruptive for you to join so late into the session. This does not apply to term time classes. 

Instalment Payments:

  • Instalment payments are an option for class bookings if requested. If you pay by instalments, your place is secured once you have agreed your place and paid your initial payment.
  • If you change your mind in regards to your booking, we are unable to refund your instalment payments, you are able to transfer your remaining balance and class space to a friend or family member. 
  • If you fail to make the instalments balance payment by the due date, then you will lose your deposit and any prior payments. Your booking and deposit will be forfeited if you do not pay your instalments by the agreed date and your space will be offered out to any interested party.
  • If for any reason we do have to refund you through no fault of our own and we have to sell your space, you will be charged a £25 admin fee to cover card fees and admin time. It must be noted however, we do not offer a refund policy, it is your responsibility to check your dates and availability before booking. 
  • Payments must be made in full before your scheduled weekend class. 


    PLEASE NOTE: We regret that we cannot offer refunds on any of our courses. We are a small independent business offering high quality tuition, excellent workshop facilities and small classes, and can’t absorb the admin fees and losses of cancellations. 

    • We are unable to offer refunds once payment has been made. If you are unwell and unable to attend, you are able to transfer your booking to a friend or family member but we are not able to refund you. Please thoroughly check dates before booking. 
    • We do not permit the transfer of classes once booked. Each class is scheduled and planned based on booking numbers. Once booked you can not transfer your booking to another class. 
    • In the unlikely event that Workshop 925 cancels a course, you will be offered an alternative date to attend the same class or another suitable alternative.  We will do our very best to provide you with notice 24 hours before the course is due to start if we foresee that the course will not be able to run. If you can not attend alternative dates, we will refund you in full.
    • Accommodation and travel costs are the responsibility of the students and will not be covered should the unlikely event of a class being cancelled occur. 
    • If for any reason we do have to refund you through no fault of our own and we have to sell your space, you will be charged a £25 admin fee to cover card fees and admin time. It must be noted however, we do not offer a refund policy, it is your responsibility to check your dates and availability before booking. 

    Term Time:

    • All bookings are to be received BEFORE commencing a new term.
    • If we do not receive your booking by week one or you have not set up instalment payments, we will offer your reserved space to the waiting list and you will forefit your term time space. 

    Gift Vouchers:

    • Gift vouchers are valid for ONE YEAR from your purchase date.
    • Gift vouchers can not be exchanged for cash. 
    • You are able to transfer your gift vouchers to another individual to use. 
    • Once you have contacted us to use your gift voucher and booked onto your chosen course, as with all other bookings, we are unable to transfer or refund your booking.
    • If you are unwell at the time of your booked course, as with all other bookings, we are not able to offer another space on an alternative date or provide a refund. You are however able to offer your place to a friend or family member or someone able to take your space if the course is suitable for them in terms of experience required. Any transfers fall upon you to arrange. 
    • Please check your available dates thoroughly before booking. 

    One to One Classes:

    • One to one booking must be scheduled and booked within one year of the purchase date.
    • Material costs are not included within the price of one to one classes.
    • Tools and workshop consumables such as saw blades, solder etc is included. (gold solder is not included)

    Reserving Course Spaces:

    • Course spaces cannot be reserved under any circumstances. 
    • Term time spaces are offered to currently enrolled term timers for first refusal for the following term. Any spaces ‘let go’ by current term timers are offered to those on the waiting list first. 

    Student Age Restrictions:

    • The minimum age for students attending our silver jewellery courses is 14 and over. Students aged 14 to 16 must attend with a full paying adult as per the requirements from our insurance provider.
    • Children’s classes are suitable for ages 6+ with our children’s tutor Lesley Tooby from Busy Beading. Lesley is fully insured to teach children 6+


    • Any hand outs received during our courses remain the copyright of Workshop 925. You are not permitted to share, distribute or teach others using our handouts. 
    • It is not permitted to film our demonstrations and share with others.  

    Health and Safety within the Workshop: 

    • You MUST follow the health and safety guidelines from your tutor at all times when working at Workshop 925, and follow our health and safety instruction. You must only handle tools and equipment which you have been shown how to use in the correct way. We have googles, masks and health and safety equipment which must be used for certain techniques. If you are ever unsure, you must seek help from the tutor before taking part in the activity. Please tie you hair up, wear closed toe shoes, wear heat proof aprons and goggles during soldering activities, and be aware of your peers in the workshop environment.  
    • We reserve the right to ask any student to leave who is not following our health and safety terms and conditions in the workshop, who is not treating the equipment with care or anyone who may be under the influence of alcohol or drugs. You will not be refunded.